All posts by Mary Yolanda Trigiani

Experience: professional services, boards, strategy, accounting, consulting, investment management, banking, technology. Ethic: urgency, efficiency, candor, humor, spirit.

Five things to read to shape your leadership strategy now

These five articles reach beyond short-term business trends to point us in a new direction — one that takes leaders to game-changing practices for managing growth, culture and image.

Sharing value:  how to reinvent capitalism, co-authored by the great Michael Porter; HARVARD BUSINESS REVIEW

Worthless Wall Street:  by John Cassidy, this is the best explanation yet of Wall Street's culture — read it to avoid the traps; THE NEW YORKER

Personalizing social media:  you can influence what is said about you simply by using networks; HARVARD BUSINESS REVIEW

Understanding brand and marketing now:  learn how to deploy the benefits of new tools in the context of tried-and-true marketing; BRANDING STRATEGY INSIDER

Communicating about performance in real time:  it's now possible to do away with the annual performance review and improve employee relations; MASHABLE [disclaimer:  Rypple is a client]

 

Six marketing blogs that help you run your business

There is a great deal of content floating around on the Internet about marketing, especially when it comes to incorporating social media into the traditional marketing mix.  I find myself saving posts from these blogs on a regular basis.  In reading them, I find workable ideas for clients, whatever their size and scope.

MyVenturePad.  Written for the startup but appropriate for organizations at all stages.  The writers address all aspects of running a business.

Branding Strategy Insider.  Produced by The Blake Project, offers the best descriptions and guidelines for the branding process.  The writers also help to cut through the jargon.

Small Business Trends.  Good for anyone who wants to grasp marketing from the ground up — including corporate executives.  A useful tool for testing the performance of large marketing functions as well as building a marketing focus in a small or medium business.

MarketingTech Blog.  Writers well-grounded in social media, based in the US Midwest.  This blog provides a counter-balance to the echo chamber populated by the self-proclaimed social media gurus.

Radian6 blog.  How to make social media a rich channel for connecting with stakeholders.  The company offers clients a technology platform for engaging with stakeholders online and measuring the results.  The team also produces eBooks that are easy to digest.

HubSpot blog.  Inbound marketing focused.  That's the official term for the marketing processes focused on direct connection with a company's customers.  In its blog, HubSpot addresses the nitty-gritty aspects of managing these processes.

The seven business books I believe are right for right now

These books, which I've read or am reading, are works whose content can inform business life. 

The Power of Pull:  How Small Moves, Smartly Made, Can Set Big Things in MotionJohn Hagel III, John Seely Brown, Lang Davison.  Aptly describes the change that is afoot and how anyone — and any business — can sustain relevance and connection.

Team of Rivals:  The Political Genius of Abraham LincolnDoris Kearns Goodwin.  Shows how competitors can collaborate when their leader is clear about the objective and recognizes how their motives can help reach the goal.  [Side benefit:  I found the description of the actions of biased journalists soothing.  If this country survived a civil war and those reporters, it can survive anything.]

The Divine ComedyDante Alighieri [The John Ciardi Translation].  Amazing that despite every other kind of growth, the human character really never changes.  Very useful.

I Hate People:  Kick Loose from the Overbearing and Underhanded Jerks at Work and Get What You Want Out of Your JobJonathan Littman, Mark Hershon.  The authors do an outstanding job of categorizing every personality you can encounter in the workplace.  The psychology and the comedy of pathological behavior.

Delivering Happiness:  A Path to Profits, Passion and PurposeTony Hsieh.  Sometimes nice works. Here's how to do it and prosper without becoming a patsy.

Power:  Why Some People Have It — and Others Don'tJeffrey Pfeffer.  How to get comfortable with power and decide whether you want it.

Overlook Much, Correct a Little:  99 Sayings by John XXIIIHans-Peter Rothlin, editor.  The musings of an enlightened mind, these thoughts inspire action that benefits every stakeholder in an organization — most especially, oneself.

 

 

 

How to be yourself in 2010

This morning brings massive coverage of the launch of Path, an iPhone app that gives you social networking capability with your fifty closest friends.  Some writers are calling it the anti-social network, but Path is branding itself as a personal network.

The most intriguing line to me, though, comes from the Path's own blog post.

Because your personal network is limited to your 50 closest friends and family, you can always trust that you can post any moment, no matter how personal. Path is a place where you can be yourself.

A place where you can be yourself.

Maybe this means being able to share photographs of yourself in a hot tub on Path so you can refrain from doing so on Facebook, where potential employers might see you.  From what I understand, this is a major concern today.  Being able to share photos of yourself in full bacchanalian vigor without fear of reprisal or unemployment.  So I guess it might be a good thing that we now have a more contained space for doing that.

But.

I want to be the same person on Twitter that I am on LinkedIn that I am in my neighborhood that I am when working.  I might express myself a bit differently in each venue, but essentially, I'm me.  I think that should be the goal.

How to do that — to be one self online, in person, on the job and on the town?

  1. Practice the fine art of holding back.  Do you really have to share that photo or that thought?  Consider whether you are adding to a conversation or merely grandstanding.
  2. Share the thoughts and the pictures that portray the better side of yourself.  If you must share something negative or questionable, make sure it winds up making a positive point.  And watch out for sharing too much information, anywhere.
  3. Understand that you will, in all likelihood, mess up.  Be ready to acknowledge that and move on to the next opportunity.  And do the same for others.
  4. Listen and engage.  Think about what you are reading or seeing and how it might expand your thinking or your understanding of a situation.  Ask questions and converse.  This is one of the best things about online networks — expanding our circles, expanding our perspectives.
  5. Be consistent.  There are people with whom you don't have to hold back — but you should always be the same person.  Otherwise, you'll drive yourself crazy.

 

Lessons from a leader who looked to heaven but kept his feet on the ground

Last month, FAST COMPANY blogger David Gardner shared a memorial tribute to Paul L Locatelli, SJ, the president of Santa Clara University who passed away after a two-month illness.  Father Locatelli was something of a legend in Northern California; I had heard of his talents in management and fundraising, but this eloquent eulogy by Mr Gardner explored the qualities of Father Locatelli's style in a way I hadn't seen.  Please take a moment to read it.

Here are the basics of Father Locatelli's approach to leadership, as captured by Mr Gardner, that I took away and will keep in front of me.

  • Commit fully to your company, from vision, to strategy, to execution
  • Make commitments, not promises
  • Be relentless in pursuing your goals and don't lose heart
  • Keep speeches short and idle time shorter, all the while moving to the next thing
  • Make a list and get it done
  • Feed your physical, mental and spiritual selves equally
  • Pay attention to the people in your circles by engaging wholeheartedly with them; make time for them always
  • Listen intently
  • When someone asks for help, find a way to do it without hesitation
  • Emphasize the opportunities in life
  • Look for a value that serves others as well as yourself and honor it through optimal performance